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Sandbach business owner heaps praise on loyal customers as he celebrates third birthday

Local News by Deborah Bowyer 4th Aug 2026  
Matt Wales has heaped praise on his customers since taking over the business three years ago. (Photo: Nub News)
Matt Wales has heaped praise on his customers since taking over the business three years ago. (Photo: Nub News)
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It's three years since Matt Wales took over Sandbach Motor Factors (SMF) in Bradwall Road.

And Matt says he could never have imagined how happy he would be running the business, which is a one-stop shop for all things vehicles.

Matt had worked in customer service management and says buying Sandbach Motor Factors, which has been in the town for around 40 years, was a 'leap of faith' but he has never looked back.

He bought the long-standing Sandbach motor business, set up by former owner, Nigel Coppenhall, a keen rally driver who was always buying parts for his rally car.

Matt said on Social Media: "When I first walked through the door, I never imagined just how much this little shop would change my life.

"It's an old building with creaky wooden floors, no heating (and anyone who's visited in winter will know it's somehow colder inside than it is outside).

"It certainly isn't the biggest or fanciest motor factor around but to me, it's become so much more than just a shop.

Matt (right) bought the business from Nigel Coppenhall who set up the business several decades ago. (Photo: Nub News)

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"I wasn't born or brought up in Sandbach, so being welcomed into this community has meant more than I could ever put into words.

"Over the last three years, I've had the privilege of meeting so many wonderful people, helping thousands of customers, making genuine friendships, and learning something new almost every single day.

"Every recommendation, every Google review, every Facebook comment, every person who's chosen to walk through the door instead of shopping elsewhere, thank you.

"Whether you've bought a bulb, a battery, a set of wiper blades, number plates, oil, or simply popped in for advice, you've helped make this journey what it is.

"This business has challenged me, taught me, and given me opportunities I could only have dreamed of three years ago.

"I genuinely feel incredibly lucky to do what I do every day. So from the bottom of my heart, thank you Sandbach."

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Comments (2)

This discussion is now closed for comments.

Bingo411

One of the best businesses in Sandbach and Matt’s customer service is second to none. Will always be my first port of call if I have an issue with the motor! To plenty more years of successful trading.

Jenepac18

Are there any discounts/allowances for people on benefits in the price?


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