Digital Project Manager Permanent Up to £30,000 - £40,000 DOE Office Hours: 8.30am-5pm We have a rare and exciting opportunity to join a successful and dynamic group of companies in the heart of Cheshire, with a turnover of circa £50 million. The role of the Digital Project Manager will sit within the established yet rapidly expanding Digital Marketing Agency within the group who support the internal brands and external clients. Due to their rapidly expanding portfolio of clients, they are seeking to grow the team to continue the expansion and ensure every client has the same level of service. My client are not just a digital marketing agency; they are creators of online experiences that captivate and convert. Their journey started with a vision to revolutionise the digital landscape, and today, they stand tall as a frontrunner in crafting stunning websites, apps, and digital marketing campaigns that leave a lasting impact. With an unwavering commitment to excellence and a knack for innovation, they are dedicated to pushing boundaries and pushing their clients' businesses to new heights.Job Purpose: As Digital Project Manager, you will play a pivotal role in ensuring our clients projects are delivered seamlessly and exceed client expectations. You'll be the bridge between their development and creative team and their valued clients, keeping communication channels open, tasks on track, and the project's pulse beating steadily. Your organisational prowess, attention to detail, and knack for anticipating potential issues will be essential to your success in this role. Personal Requirements: The successful Digital Project Manager will love working in an ultra-fast-paced business. They will be able to work closely with people but also to take responsibility for themselves. My client work on trust, enthusiasm, pragmatic delivery, and creativity with a heavy emphasis on making things happen when other businesses either can t or won t. A sense of humour and outgoing personality is a must as well as an understanding of the need to deliver consistent value to the business. Most of all we want people to bring their own passion and desire to their work. The ideal candidate will be happy to work across a marketing mix where no two days are the same. Core responsibilities:

• Convert project kick-offs into successful deliveries, from timeline definition to task allocation and ongoing team coordination.
• Use project management tools like Jira and Clockify to keep tasks organised and teams aligned.
• Monitor project progress and proactively address potential roadblocks.
• Potential to work on Apps, web builds and software projects.
• Maintain clear client communication, providing regular updates on project status and addressing day-to-day inquiries.
• Oversee project budgets, ensuring adherence to timelines and identifying scope creep.
• Manage client expectations by providing transparent and timely updates.
• Drive continuous improvement by gathering post-project feedback and contributing to enhanced project processes.
• Collaborate with the team on website updates using platforms like WordPress and other CMS tools.
• Assist in utilising Zoho CRM for enhancing client sales and customer journeys.
• Handle ongoing support retainer tasks post-project completion, including new work requests and support inquiries.

Skills & Experience, the ideal candidate will have:

• A customer-focused mindset and strong team collaboration skills.
• A discerning eye for design and a profound understanding of what constitutes an exceptional website.
• Exceptional organisational skills, capable of juggling multiple projects simultaneously.
• Self-motivation with a proven track record of meeting deadlines in a fast-paced environment.
• A positive attitude and an affinity for thriving in dynamic settings.
• Meticulous attention to detail and adept at proactive communication.

The ideal candidate will have experience using the below tools:

• Experience working with Zoho One / Zoho CRM would be an added advantage.
• WordPress CMS experience
• Experience of working in an agency

If you're ready to contribute your project management talents to a team that thrives on creativity and innovation, I welcome your application. Join them in shaping the digital landscape and making a meaningful impact on businesses far and wide. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration.